Domestic Shipping Policy
Shipment processing timeAll orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping rates & delivery estimatesShipping charges for your order will be calculated and displayed at checkout.
Shipment to P.O. boxes or APO/FPO addressesAOTAcanna ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order trackingYou will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and TaxesAOTAcanna is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DamagesAOTAcanna is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
International Shipping PolicyWe currently do not ship outside the U.S.